Sales Level 2 Certificate & Diploma

Who are the qualifications for?
For learners who work or want to work in the sales sector. These qualifications are for those working in any of the following roles or roles similar to these:
• Contact Centre Operator
• Customer Service Assistant/Manager
• Estate Agent
• IT Technical Sales Specialist
• Retail Assistant
• Sales Representative
• Travel Agent
• Vehicle Sales Executive

What do the qualifications cover?
They allow learners to learn, develop and practise the skills required for employment and/or career progression in the sales sector.

Unit Title samples:

Complying with legal, regulatory and ethical requirements in a sales or marketing role

Selling face to face

Selling by telephone – inbound

Selling by telephone – outbound

Preparing and delivering a sales demonstration

The  Sales Level 2 Certificate & Diploma is available standalone or included within the Intermediate Apprenticeship

Download full Level 2 qualification standards here

Download framework here

More information? Contact us



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