Level 3 NVQ Certificate/ Diploma in Sales

Level 3 NVQ Certificate/Diploma in Sales

Who are the qualifications for?
For learners who work or want to work in the sales sector. These qualifications are for those working in any of the following roles or roles similar to these:
• Building Society Manager
• Contact Centre Operator
• Credit Manager
• Customer Service Assistant/Manager
• Estate Agent
• Insurance Broker
• Insurance Business Development Manager
• IT Technical Sales Specialist
• Retail Assistant
• Retail Manager
• Sales Manager
• Sales Representative
• Store Owner/Manager
• Travel Agent
• Vehicle Sales Executive

What do the qualifications cover?
They allow learners to learn, develop and practise the skills required for employment and/or career progression in the sales sector.

Sample of unit titles included within the qualification;

  • Complying with legal, regulatory and ethical requirements in a sales or marketing role

  • Negotiating, handling objections and closing sales

  • Communicating using digital marketing/sales channels

  • Monitoring and managing sales team performance

Download / View full qualification standards here

Are the qualifications part of a framework or initiative?
The Level 3 NVQ Diploma in Sales (6801-04) serves as the competence qualification in the Sales Advanced Apprenticeship framework.

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